Termos e Políticas

Terms and Policies


Transparency in every detail

Privacy Policy

Last updated: September 10, 2026

1. Who we are

We, Genética Pampeana Ltda., registered under Brazilian corporate taxpayer number (CNPJ) 64.096.073/0001-01, with head office at Mata Roma, State of Maranhão, Brazil, are committed to safeguarding your privacy and protecting your personal data.

The purpose of this document is to clarify which information we collect from users of the website https://www.geneticapampeana.com.br/, its subdomains and any microsites we may create, and how that data is used.

We recognise that your privacy matters. This Privacy Policy (the "Policy") therefore explains how your information and personal data are collected, used, shared and stored through our website and its related services.

This Policy applies to data processing carried out both online and offline, including data we collect through our website, our customer service channels, our social media profiles, technical events, and our commercial relationships with growers, dealers and partners.

2. Acceptance of this Policy

You accept this Policy when you affirmatively agree to the use of your data for the purposes described herein — for example, by submitting a form, subscribing to our newsletter, or creating an account in our restricted area.

If you choose not to provide the personal data we require (we will indicate when this is the case), we may be unable to provide the service or support you have requested.

If you do not agree with this Policy, please do not proceed with registration and do not use the services offered on the website. Even so, we ask that you let us know your objections through the channel indicated in section 11, so that we may clarify or improve this document.

3. Where the data we process comes from

The amount and type of information collected varies according to how you use our website. This Policy applies to personal data we collect from the following sources:

  • Our website and microsites. Pages operated by us or on our behalf, under our own domains, as well as profiles we maintain on third-party social networks.
  • Forms and service channels. Data you provide voluntarily when requesting contact, technical information about our varieties, or commercial support.
  • Interactions with our advertising. If you interact with one of our advertisements displayed on a third-party website or social network, we may receive information about that interaction.
  • Data generated through our relationship with you. Records of your interactions with our content, e-mails, technical materials and pages — such as opens, clicks and downloads.
  • Technical and commercial events. Field days, trade fairs and other events we hold or take part in as exhibitors or sponsors.

We keep a history of the contacts made with our users, including materials downloaded from our pages, messages submitted through forms, and e-mail interactions.

When you click the content-sharing buttons on our pages, you publish that content through your own profile on the social network you select. We have no access to your login credentials on those networks, and we do not publish content on your behalf without an action from you.

4. Legal bases for processing

We process personal data only on the grounds set out in Brazilian Federal Law No. 13,709/2018 (the Lei Geral de Proteção de Dados — LGPD, Brazil's General Data Protection Law), in particular:

  • Consent, for sending marketing communications and newsletters;
  • Performance of a contract or preliminary procedures, for commercial support and the supply of products and services;
  • Legitimate interests, for improving the website, information security and fraud prevention, always with due regard to your fundamental rights and freedoms;
  • Compliance with a legal or regulatory obligation, including those arising from Brazilian seed and seedling legislation and from tax legislation.

Where the legal basis is not consent, we will still comply with applicable law and respect data subjects' rights.

5. Data we collect

5.1. Website visitors

If you only browse our website, we collect navigation data. When you visit the site, a cookie is placed in your browser, allowing us to recognise the device and understand how the pages are accessed.

Cookies are identifiers transferred to your browser or device that allow us to recognise it and tell us how and when the pages and features of the website are visited, and how many people access them.

We also use cookies and navigation data — such as page addresses (URLs) — to collect information about the date and time of your visit and the content you searched for and viewed. This data is collected automatically and stored in log files whenever you access the website.

We may use session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until deleted. Persistent cookies can be removed by following the instructions in your browser's help file. You may limit, refuse or disable cookies through your browser settings — but doing so may prevent some areas of the website from working correctly.

This Policy does not cover the use of cookies by third parties, and we are not responsible for their privacy policies and practices. Cookies placed by third parties may continue to track your online activity even after you leave our website.

5.2. Contact and information requests

When you complete a contact form, we collect the data you provide — such as name, e-mail address, telephone number, company or farm, municipality and state — together with the content of your message.

Location data (municipality, state and growing region) is used to direct the correct technical recommendation to you, since our varieties have specific regions of adaptation and sowing windows.

5.3. Newsletter subscribers and technical material

If you interact with our materials and content, we collect, in addition to your navigation data, data on your visits to our pages and any information you choose to share with us through forms, landing pages, microsites and e-mails.

In order to offer content that interests you, it may be necessary to cross-reference the data we collect about you, so that our communications are directed to what you expect to receive. This cross-referencing is not carried out in a discriminatory manner and does not infringe your individual rights or freedoms. You may request the amendment or withdrawal of these permissions at any time through the channel indicated in section 11.

In this context, your data may be used to:

  • send the material or information you requested when completing a form;
  • send newsletters and communications about varieties, seed technology, technical recommendations, product launches and events — you may unsubscribe at any time;
  • allow our team to contact you by e-mail, telephone or messaging application for commercial support, satisfaction surveys or product presentations;
  • send you support messages, alerts, notifications and updates;
  • deliver targeted communications based on your interests and the information collected.

5.4. Registered users of the restricted area

If you create an account in a restricted area of the website, we will collect the data required for registration and authentication, as well as the access logs required by Brazilian Federal Law No. 12,965/2014 (the Marco Civil da Internet, Brazil's Internet Civil Rights Framework).

5.5. Event participants

If you take part in an event we hold — such as field days and technical meetings — we may collect the data needed to confirm your registration, including name, contact details, company or farm, and municipality.

We may also capture images and video during events for record-keeping and institutional communication purposes, subject to authorisation obtained at the time of registration or at the venue.

6. Data sharing

We do not rent or sell your personal data. We may share it in the following circumstances:

  • Service providers. Companies engaged to act on our behalf — hosting, e-mail delivery, data analysis, customer service and technology. They may use the data only for the specific purposes for which they were engaged.
  • Breeders and technology holders. Companies that license the genetics and technologies present in our varieties, where sharing is necessary to comply with contractual obligations and to provide technical support to the grower.
  • Companies within the same corporate group. Where necessary to handle your request, manage the commercial relationship and provide technical support, subject to the same purposes and the same level of protection set out in this Policy.
  • Distribution network. Dealers and sales representatives, where necessary to act on a commercial request made by you.
  • Advertising platforms. For displaying advertisements and measuring results, which may involve unique identifiers, IP addresses and cookies. You may object to this purpose through the channel in section 11.
  • Statistics. Data may be used in aggregate form to analyse website performance, without identifying data subjects.
  • Social network sign-in. Where the website offers authentication through a third-party account, certain data from your profile may be shared with us. We do not control those third parties' policies — check which information is disclosed before authorising it.
  • Legal obligation. Where required by law, regulation or an order from a competent authority.

7. International data transfers

Some of the services we use — such as hosting, e-mail delivery and traffic analysis — may store or process data outside Brazil. In such cases we adopt the safeguards required by articles 33 to 36 of the LGPD to ensure a level of protection consistent with Brazilian law.

8. Data subject rights

You may choose not to provide us with your data, but some of it is necessary for us to assist you and for you to use certain features of the website.

Under the LGPD, you have the right to:

  • confirmation that processing is taking place;
  • access to your data;
  • correction of incomplete, inaccurate or out-of-date data;
  • anonymisation, blocking or deletion of data that is unnecessary, excessive or processed in breach of the law;
  • data portability to another service or product provider;
  • deletion of data processed on the basis of your consent;
  • information about the public and private entities with which we share data;
  • information about the possibility of withholding consent and the consequences of doing so;
  • withdrawal of consent;
  • objection to processing carried out on one of the grounds that dispense with consent;
  • review of decisions taken solely on the basis of automated processing.

To exercise these rights, please use the channel indicated in section 11.

We may request additional information to confirm your identity before acting on a request. This is a security measure, intended to prevent personal data from being disclosed to anyone not entitled to receive it.

We will respond to requests within the period established by the LGPD. Where a request is particularly complex or involves multiple items, we will keep you informed of its progress and of the estimated timeframe.

9. How long we keep your data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to meet legal, contractual and regulatory obligations or a request from a competent authority.

In setting the retention period we consider the volume, nature and sensitivity of the data, the potential risk arising from unauthorised use, the purpose of the processing, and whether that purpose can be achieved by other means.

By way of reference:

  • Restricted-area account data: retained while the account is active and for up to 60 (sixty) days after cancellation, save where the law requires longer retention.
  • Contact and relationship data: retained for up to 5 (five) years from the last interaction, for commercial and service history purposes.
  • Application access logs: retained for 6 (six) months, in accordance with article 15 of the Marco Civil da Internet.
  • Tax and contractual records: retained for the periods required by applicable legislation.

Once the retention period ends, data is deleted or anonymised, unless the law permits it to be kept.

10. Information security

We adopt technical and administrative measures to protect personal data against unauthorised access and against accidental or unlawful destruction, loss, alteration, communication or dissemination.

These measures include the use of an encrypted connection for data traffic on the website, access control based on the needs of each role, engagement of hosting providers that follow security practices recognised by the market, and guidance to our team on the appropriate handling of data.

Wherever access requires registration, the account will be protected by a password. It is your responsibility to keep your password confidential, to restrict access to your device, and to log out once you have finished.

No system is entirely immune to incidents. Unauthorised access, hardware or software failure and other factors may compromise data security. If you become aware of any situation that compromises the security of your information, please contact us immediately through the channel in section 11.

11. Data Protection Officer

To exercise your rights, clarify any questions about this Policy or report an incident, please contact our Data Protection Officer (Encarregado pelo Tratamento de Dados Pessoais):

E-mail: privacidade@geneticapampeana.com.br

12. Changes to this Policy

This Policy may be updated from time to time. We recommend that you visit this page regularly to stay informed of any changes. Where we make material changes that require fresh consent, we will publish the update and ask you to confirm your agreement.

13. Governing law

This Policy is governed by Brazilian law, in particular Federal Law No. 13,709/2018 (LGPD) and Federal Law No. 12,965/2014 (Marco Civil da Internet). The courts of the District of Mata Roma, State of Maranhão, Brazil, shall have exclusive jurisdiction over any dispute arising from it, to the exclusion of any other, however privileged.